Refunds and the Cancellation policy

Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.

​Cancellation will only be accepted within 8 hours of the order place. And all cancellations should be communicated to our office landline

02-6397544 immediately. Please allow for up to 45days for the refund transfer to be completed.

​No cancellation can be done once the order is Ready or delivered.

Do we use Cookies policy?

Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser that enables the sites or service providers systems to recognize your browser and capture and remember certain information. This can only happen if you allow it( based on the settings in your browser). Liana Flowers & Chocolate SP LLC does use cookies on our website, with your permission.

We use cookies to help us remember and process the items in our shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or with our sales  team. 

if you have any questions, concerns, or requests regarding this refund and cancellation policy,

please contact us at:

Liana Flowers and Chocolates llc

Defence road, near burjeel hospital

Tel:02-6397544

customerservice@lianaflowers.com

050 5185220