This Privacy Policy describes how Liana Flowers and Chocolates ("we," "us," or "our") collects, uses, and discloses your personal information when you use our services. By accessing or using our website [www.lianaflowers.ae] or any related services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

1.1 Personal Information: We may collect personal information such as your name, email address, phone number, and address when you place an order, subscribe to our newsletter, or contact us for inquiries.

1.2 Payment Information: To process your orders, we may collect payment information such as credit card details or other financial information. However, we do not store or retain your payment information. We utilize secure third-party payment processors to handle all transactions.

1.3 Usage Data: We automatically collect information about your interaction with our website, including your IP address, browser type, pages visited, and the date and time of your visit. This information helps us analyze trends, administer the site, and improve our services.

Use of Information

2.1 Providing Services: We use your personal information to process and fulfill your orders, deliver products to you, and provide customer support.

2.2 Communication: We may use your contact information to send you transactional and promotional emails, newsletters, or other marketing materials. You can opt-out of receiving marketing communications at any time by following the instructions in the email or contacting us directly.

2.3 Improving Services: We analyze usage data to improve our website, understand customer preferences, and enhance the overall user experience.

2.4 Legal Compliance: We may use your personal information to comply with applicable laws, regulations, or legal obligations.

Data Sharing and Disclosure

3.1 Third-Party Service Providers: We may engage third-party service providers to perform various functions on our behalf, such as payment processing, order fulfillment, and marketing. These service providers have access to your personal information only to perform their tasks and are obligated to maintain its confidentiality.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred to the acquiring entity or third parties involved in the transaction. We will notify you of any such change and provide choices regarding your personal information.

3.3 Legal Requirements: We may disclose your personal information if required by law or in response to a valid legal request, such as a court order or government investigation.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet or storage system can be guaranteed 100% secure. Therefore, we cannot ensure or warrant the absolute security of your information.

Your Rights

You have the right to access, correct, update, or delete your personal information. You can request changes or exercise your rights by contacting us using the information provided below.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will promptly delete it.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the revised policy on our website or sending you a direct notification. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Liana Flowers and Chocolates llc

Defence road, near burjeel hospital

Tel:02-6397544

customerservice@lianaflowers.com

0505185220